BotForge Platform.

Summary

BotForge is a WhatsApp-first automation platform for small and medium-sized businesses. It helps businesses manage customer messages, orders, and repeatable workflows.

What The Client Needed

Many businesses already sell and support customers through WhatsApp, but they handle the work manually. The platform needed to automate repeatable tasks while keeping owners in control.

What I Built

• A WhatsApp messaging layer for customer conversations.
• Business and vendor management tools.
• Agent workflows for common customer tasks.
• Admin surfaces for setup, monitoring, and changes.

Workflow

Result

Businesses could respond faster and manage repeatable customer workflows without building custom software from scratch.

What This Shows

This project shows how automation can be useful when it matches the tools businesses already use.