Melville Coffee Stop Platform.

Summary

Melville Coffee Stop is a coffee ordering platform built around WhatsApp. Customers can scan a QR code, place an order, and stay in the same chat experience.

What The Client Needed

The shop needed a clear ordering flow that worked for everyday customers. The goal was to reduce friction without forcing users to install another app.

What I Built

• A WhatsApp-first ordering flow for customers.
• Menu and promotion handling for the business.
• Order tracking and customer conversation state.
• An admin area for staff to manage orders and shop activity.

Workflow

Result

Customers could order in a familiar channel, and staff had a clearer way to manage incoming orders.

What This Shows

This project shows how conversational interfaces can support real business workflows when they are kept focused and practical.