Plusvans.
Route planning, live pickup tracking, and customer-facing service for a UK collection business.
Service operations fail when planning lives in one place, customer communication lives somewhere else, tracking is inconsistent, and teams spend too much time coordinating exceptions manually. Plusvans needed operations software that could support route planning, pickup scheduling, and service visibility for a real-world collection business.
I built a web platform that combined route planning, real-time pickup tracking, customer-facing scheduling and service visibility, and internal workflows for managing collection operations. The stack used Next.js, FastAPI, and Supabase, with an admin interface that made the operational layer practical to use every day.
Daily planning surface that replaces spreadsheets with a routing workflow the dispatch team actually uses.
Real-time pickup tracking wired into the customer-facing view so exceptions surface before they become complaints.
Scheduling and service visibility for customers, reducing the inbound-call load on the operations team.
Internal tools for collection operations — Next.js + FastAPI + Supabase — built for daily operator use, not demos.