Shipping AI Workflows Without Breaking Existing Ops.

The fastest way to lose trust with an operations team is to arrive with an AI workflow that ignores the process they already rely on. The job is not to replace the workflow — it is to remove friction without removing accountability.

I walk through the three insertion points I always look for first: classification, summarisation, and operator assist. Each one earns its place by improving throughput inside an existing, trusted process.

// end of transmission